Welcome to Pinnlink – Pinnacle's proprietary client tracking database. 

The Pinnlink website is designed for version 4.0+ browsers. Please ensure that you have JavaScript enabled and that your browser accepts cookies before logging in.

The information contained in the Pinnlink database is obtained from sources believed to be reliable but is not guaranteed as to its accuracy or completeness. The information contained in the Pinnlink database is for reference material only. You should refer to the Penson website or confirmations and monthly statements for a true reflection of any account status and activity. Please contact us at support@pcmtrading.com or by phone at (919) 850-0888 for any questions on information contained in the Pinnlink database.

Login

Pinnacle will provide you a User ID and Password by email. This User ID and Password is case-sensitive and must be typed into the login screen exactly in the format it was received.

Please email support@pcmtrading.com if you require any changes to your User ID or Password.

Information Update

The database is updated each moring near market open (approximately 9:30 EST) with information from the previous day's trading activity and account settings. The database has historical information from the start of the March broker dealer month (February 25, 2004). If you perform a query in the early morning hours before the database is updated the information for the previous trading day will show as blanks.

Main Menu

Upon logging into Pinnlink you will be taken to the Menu page. All queries are performed from this Menu page.

After completing a query you can return to the Menu page by clicking on the “Menu” link located at the top corner of the page.

At any time you can safely log out of Pinnlink by clicking on the “Log Out” link located at the top corner of the page.

1. Select Repcode(s) for query

Before making any query you must choose which repcode(s) to query. If you only have one repcode you must check the repcode box before starting any query. If you have 2 or more recodes you can perform queries on any combination of your repcodes by choosing multiple repcodes.

2.  Enter one or more Account Numbers (Optional):

This is an optional feature if you want to perform a query on one or more individual accounts. If you require information on all accounts inside your repcode(s) you would not fill in this box for a query.

To query one or more individual accounts you would first check off your repcode(s) in the “Select Repcode(s) for query” section. You would then type the individual account(s) numbers in the blue box. Each account should be separate by a comma with no exact spaces.

3.  Select Report Type

Once you have choosen the repcode(s) to query and entered the optional account numbers, you must choose from 1 of the 8 report types.

All reports can be generated for 1 or more repcodes or 1 or more individual accounts and all reports include pre-market and after hours trading activity.

4. Select Date Range

You must select a date range for each query. Choose from 1 of the 4 preset date ranges or enter each date by clicking on the calendar beside the date field. If you enter a TO date for the query that is after the previous trading day the database will automatically default to the previous trading day.

Calendar Month: The date range will be set from the first business day of the current calender month to the last business day of the current calender month .

Broker Month: The date range will be set from the first trading day of the current broker dealer month (three business days before the first business day of the current calender) to the last trading day of the current broker dealer month (three business days before the last business day of the current calender).

** Please note that national holidays upon which the exchanges are closed, not including any half day sessions, do not count as business days.

Once all the field are filled in correctly click on the "Submit Request" button at the bottom of the page to generate the report. This report may take several seconds to generate depending on the date range used and the complexity of the report.

Reports

Commission figures in the database DO NOT include any SEC or NASD trade fees. Please refer to the Penson connection website for these charges.

Summary: This report provides a summary of all trading information for the date range specified.

An account is counted as an active account if it executed one or more trades during the period. The equity balance on this report is the total balance of all accounts inside the queried repcodes based on the marked-to-market opening balance on the current trading day. If individual accounts are queried the equity balance will be the total equity balance for the accounts queried.

A trade is considered one executed buy or sell.

Daily: The daily report provides a trading summary report broken down by each individual day for the date range requested.

An account is counted as an active account on each day if it executed one or more trades on that day. The equity balance on this report is the marked-to-market opening balance of all accounts inside the queried repcodes for the trading day listed. If individual accounts are queried the equity balance will be the total equity balance for the accounts queried.

Click on the date underlined in blue to view a report of account-by-account activity on any individual trading day.

Account Details: The account details report provides the commission schedule name, platform type and username, account name and equity balance for all accounts (active and inactive).

The equity balance is the marked-to-market opening balance on the current trading day. The commission schedule and platform type and username are based on the latest trading day.

Routing : The routing report provides a summary of the ECN and exchange routing activity. A trade is one executed buy or sell and only executed shares are counted in the shares column.

Routing Guide

Destination Guide

Trade Records: The trade records report provides the raw trades for the date range specified.

The execution price is the highest executed price for the trade and may be slightly different than the average price noted on the Penson connection website. It is helpful to provide the Pinnacle trade desk the order number listed in this record when referencing a specific trade.

Download Trade Records: This function allows you to download the raw trade records in comma-delimited format to be used in Excel or other spreadsheet programs. To download the file:

• Right mouse click on the download link
• Click on “save target as” from the menu
• Save the file on your desktop under any name

Detailed Report : The detailed report function provides a summary trading report for each account over the date range you specify.

This report will only display accounts that have executed one or more trades during the date range specified. The equity balance is the marked-to-market opening balance on the current trading day.

You can choose to display option trades, platform type, commission schedule and account name for the detailed report. This report can also be sorted by account number, equity trades, commissions and account balance.

The platform type and commission schedule are based on the latest trading day.